Today, the insurance ecosystem is facing a revolution, opening up to external players and building collaborations with partners.
To address new customers’ needs, some insurers are choosing to improve the omnichannel experience by offering both insurance and non-insurance services.
To achieve this vision, the following options can help insurance companies:
Updating processes and embracing new technologies to directly respond to market needs.
Moving toward Open Insurance
Seizing new opportunities, thanks to the integration of services with platforms belonging to partners and external providers, using APIs.
Adopting and Omnichannel Strategy
Strengthening your omnichannel strategy with the technological integration of your and your partners’ channels.
Integrating a Data-Driven Approach
Creating richer and more personalized products for increasingly digital clients.
Mia-Platform: the Digital Platform for Open Insurance
Mia-Platform offers a ready-to-use solution to quickly build your end-to-end Insurtech platform. Decouple your back-end systems belonging to the different branches (e.g. Life, Non-Life, Claims) and shape a single view of aggregated data. The solution allows you to rapidly evolve your applications, enhancing the existing skills and tools of your company.
Domain Models: Harness the power of Single Views designed for the insurance industry
Domain Models are ready-to-use Single Views conceived and designed to cover all business objects of the insurance sector.
Take full advantage of your data with filterable and ready-to-use Single View, which simplifies the exposure of data on all your channels.
Here are some possible “templates” of data models to create some unique single views for the insurance world:
Create customer-centric views with all the client’s information that can come both from the company’s legacy systems (Life, Damage, Claims, etc.), and from external sources (such as the policy stipulated through a bank).
Some examples may be personal data, history of the policies stipulated with the company, real-time updated view of all active policies, history of claims; but also data from third-party services, such as the health ones deriving from third-party partners.
Build event-centric views that contain a client’s data concerning a specific event.
The information may relate to the history of a claim rather than an event linked to the life policy, such as event history, important information related to the event itself such as settlement, payment history, etc.
Set up product-centric views that contain details of all insured products that may be associated with a specific policy such as vehicles, homes, or customers.
Assemble policy-centric views that contain all the data of a single policy, such as policy history, data relating to events or products included in the policy, and payment history.
Form views that contain the data of a specific store (eg. an agency in the area), such as the number of policies stipulated, turnover generated, important information from the offer portfolios, details on the policies sold or paid.
Mia-Platform: the flexible and scalable platform for the insurance industry
Aggregate and visualize data from different systems in a single place and take advantage of ready-to-use Single Views with all the typical business objects of the insurance market.
24/7 Data Availability
Quickly connect the company’s systems to your platform and have your data available in real-time 24/7.
Open the offering portfolio by using the APIs to build new business partnerships, reducing integration costs.
Reduce Time-to-Market thanks to a rich catalog of ready-to-use microservices, specially developed for the insurance world.
Governance of Processes and People
Define guidelines, operational practices, and quality standards for building new microservices. Manage applications by providing security, scalability, and reliability.
Mia-Platform with Italian Insurtech Association (IIA) for innovation in the insurance ecosystem
Mia-Platform promotes innovation at the service of the Italian insurance industry. Together with IIA and its partners, Mia-Platform supports the growth of the Insurtech ecosystem by participating and stimulating the adoption of new technologies in the insurance sector.