Improved User Experience
An initial release of a single category of products allowed to test and improve the system, granting stability and performance for future implementations.
We incrementally introduced new product types, such as carnet tickets and passes. In the end, we added the proforma invoice service which is integrated with the electronic invoice sending service.
In less than a month, Trenord saw the new service 100% operational for its customers. The fast development, testing, and release made it possible to achieve the goal and ensure a stable user experience while maintaining high performance thanks to the systems offloading via DLQ.