Mia-Platform, the out‑of‑the‑box Digital Integration Hub (DIH) enabler
APIs are the undisputed enabler for digital modernizations. Through the API Platform, they can access data hosted in System of Record and empower multiexperience and ecosystem collaboration. APIs are the answer for high performance and high-scale digital business environments, but markets are more demanding than before: did APIs reach the limit?
The request-based approach may prove inadequate.
If an organization faces that its APIs serve up to millions of calls per day, it may occur in:
Infrastructure and maintenance costs
Weak Data accessibility due to fragmentation or silos
Business unavailability due to slow or not working APIs requests
Lack of Agility and Low Performance
Improve your API Platform with the Digital Integration Hub
Built on event-based communications and data management components, the Digital Integration Hub (DIH) solves the challenge of omnicanality. The DIH allows delivering high-throughput, responsive and reliable APIs while minimizing the workload on the systems. Digital Integration Hub “put data in the integration layer”, by aggregating domain-specific data from multiple system-of-record sources to support API services.
The Benefits of using a Digital Integration Hub
Improved user experience
Requests insist on a near-real-time replica of SOR’s Data, improving the overall user experience.
Maintain your service always up&running, even during maintenance or upgrade, by providing data directly from the Digital Integration Hub.
Offloading Legacy Systems
Reduce massive workloads generated by the API services by decoupling data. Consequently, downsize costly systems of record or reduce access fees.
Replace some of your oldest systems of record with minimal impact on your services thanks to decoupled data.
Easy SOR integration
Support data integrations among Systems of Record by using the Digital Integration Hub flexibility.
Real-time Business Insights
The Digitial Integration Hub allows you to analyze data and use them to offer service or detect business events.
Mia-Platform Fast Data to decouple any legacy systems
Mia-Platform Fast Data collects data from any existing system and organizes them according to your business needs. It builds a single point of truth to keep your data flow consistent and updated in real-time 24/7. It aggregates business data from different sources into MongoDB collections called Single Views, making them easily queried by your APIs. The aggregation is performed only when needed, that is when changes occur to the source data.
Digital Integration Hub: bringing data to the center to accelerate the development of new digital services
To evolve your business in a data-driven key, it is necessary to modernize the application architecture...Download the Paper
Fast Data, Real Time & Single View for an Omnichannel Customer Care
In a hyperconnected and omnichannel world, the standard imposed by the market for Customer Care services becomes...Download the Paper