Infrastructure and maintenance costs
Weak Data accessibility due to fragmentation or silos
Business unavailability due to slow or not working APIs requests
Lack of Agility and Low Performance
Systems complexity
Built on event-based communications and data management components, the Digital Integration Hub (DIH) solves the challenge of omnicanality. The DIH allows delivering high-throughput, responsive and reliable APIs while minimizing the workload on the systems. Digital Integration Hub “put data in the integration layer”, by aggregating domain-specific data from multiple system-of-record sources to support API services.
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Improved user experience
Requests insist on a near-real-time replica of SOR’s Data, improving the overall user experience.
Always-on Status
Maintain your service always up&running, even during maintenance or upgrade, by providing data directly from the Digital Integration Hub.
Offloading Legacy Systems
Reduce massive workloads generated by the API services by decoupling data. Consequently, downsize costly systems of record or reduce access fees.
Legacy Modernization
Replace some of your oldest systems of record with minimal impact on your services thanks to decoupled data.
Easy SOR integration
Support data integrations among Systems of Record by using the Digital Integration Hub flexibility.
Real-time Business Insights
The Digitial Integration Hub allows you to analyze data and use them to offer service or detect business events.
Digital Integration Hub: bringing data to the center to accelerate the development of new digital services
To evolve your business in a data-driven key, it is necessary to modernize the application architecture...
Download the PaperFast Data, Real Time & Single View for an Omnichannel Customer Care
In a hyperconnected and omnichannel world, the standard imposed by the market for Customer Care services becomes...
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